Privacy Policy.

Last updated: October 2025

1. Overview

Welcome to Love Zenn.
Your privacy matters deeply to me. This policy explains what information I collect, how it’s used, and the choices you have about it. I only collect information needed to provide services, and I never sell or share your data for unrelated purposes.

This policy applies to all visitors and clients of www.lovezenn.com and related platforms, including HoneyBook, Calendly, Google Meet, and Zoom. By using these services, you agree to the terms below.

2. Information I Collect

I collect only the information necessary to deliver sessions, process payments, and communicate with you. This may include:

  • Contact details (name, email address, phone number)

  • Booking details (via Calendly or HoneyBook)

  • Payment information (processed securely by HoneyBook; I do not store payment card numbers)

  • Intake form responses (shared by you voluntarily)

  • Session notes (if taken, and only with your consent)

  • Email preferences (opt-in status for newsletters or updates)

If you book or participate in sessions, I may also collect information about your preferences and communication history to support our ongoing work together.

3. How I Use Your Information

Your information is used only for:

  • Scheduling and delivering your sessions

  • Sending service-related emails (e.g., confirmations, updates, receipts)

  • Managing payments and contracts through HoneyBook

  • Providing agreed-upon materials or resources

  • Responding to messages and support inquiries

  • Sending newsletters or announcements only if you’ve opted in

    Even if you opt out of marketing emails, you may still receive essential service-related messages about your sessions or purchases.

4. When I Share Information (and When I Don’t)

I do not sell, rent, or trade your personal information.

I may share limited data only with trusted third-party services that help me operate my business, such as:

  • HoneyBook (client management and payments)

  • Squarespace (website hosting)

  • Calendly (scheduling)

  • Google Meet / Zoom (video sessions)

These platforms are bound by their own privacy policies and comply with privacy laws, including GDPR and CCPA where applicable.

5. How I Protect Your Information

I take your privacy seriously.

  • Session notes are stored digitally in a password-protected file.

  • Access to client information is limited to me alone.

  • All third-party platforms use encrypted, secure connections.
    Sensitive data (like payment information) is never stored directly by Love Zenn, LLC.

If any data breach occurs, I will notify affected individuals and relevant authorities in accordance with legal requirements.

6. Your Rights (CCPA & GDPR)

Depending on where you live, you may have the right to:

  • Access and receive a copy of your personal information

  • Request corrections or updates

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing or withdraw consent at any time

  • File a complaint with your local data protection authority

You can exercise any of these rights by emailing contact@lovezenn.com.

7. Cookies & Tracking

My website is hosted on Squarespace, which uses essential cookies to make the site function and may use analytics cookies to help me understand website traffic and performance.

I do not personally use cookies for advertising or behavioral tracking.
You can control cookies through your browser settings or use built-in cookie banners when visiting the site (as required under GDPR).

If I enable additional analytics or marketing tools in the future, this section will be updated to reflect those changes.

8. Data Retention

I retain client data for up to five (5) years after your last session or interaction, unless you request deletion sooner. This allows for accurate records, continuity of service, and compliance with tax and accounting obligations.

After that time, your information will be securely deleted.

9. Children’s Privacy

Love Zenn services are intended for adults 18 and older. I do not knowingly collect or store information from anyone under 18. If I learn that information from a minor has been collected, it will be promptly deleted.

10. Your Choices

You may:

  • Opt out of marketing emails anytime by clicking “unsubscribe” in the footer.

  • Request access or deletion of your data by emailing contact@lovezenn.com.

  • Decline note-taking or recordings during sessions.
    Withdraw consent for any previously agreed data use.

11. Third-Party Services Used

Love Zenn currently uses these trusted platforms:

  • Squarespace (website hosting, analytics, and contact forms)

  • HoneyBook (client management, payments, contracts)

  • Calendly (scheduling)

  • Google Meet / Zoom (virtual sessions)

  • Google Forms (occasional intake questionnaires)

Each of these providers has its own privacy and data-handling practices. You can view their policies directly through their websites.

12. International Data Transfers

If you are located outside the United States (for example, in the EU or UK), please note that your data may be processed in the U.S.
By using this website or booking services, you consent to this transfer. All reasonable safeguards are in place to protect your information in compliance with GDPR.

13. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in laws, services, or technology. The “Last Updated” date will always indicate the most recent version.

Significant updates will be shared via email or posted prominently on the website.

14. Contact

If you have any questions, requests, or concerns about this policy, please reach out to:

Love Zenn, LLC
Las Vegas, Nevada
📧 contact@lovezenn.com